Return Policy

We want you happy with every book, collectible, or piece you pick up from OnlyVariants. If something's off, here's exactly how we handle it.

Speak Up Fast

If your order arrives damaged, wrong, or short an item, reach out within 24 hours of the delivery time your tracking shows. Claims reported after that window may not be honored, so give your package a quick once-over as soon as it lands.

Returns & Exchanges

You've got 14 days from delivery to start a return or exchange — weekends and holidays count toward that window. To qualify, an item needs to come back unused, in the condition it arrived in, and in its original packaging. Anything returned without its original packaging, or showing signs of handling, reading, or wear, may be turned away or hit with a restocking fee.

What We Can't Take Back

• Preorders and reservations, which are final sale unless the item arrives damaged, consistent with our advance order terms.
• Special orders, or anything custom or modified.
• Items damaged after delivery due to misuse, mishandling, or neglect.

A Note on Comic Condition

New comics ship in the Near Mint to Fine range as described in our grading policy — we don't promise an exact grade on any individual copy. Small spine ticks, edge wear, corner blunting, and cover dimpling are typical for new comics straight off the shelf and aren't treated as damage. A book landing a notch below Near Mint isn't, by itself, a reason for a return.

If Something Arrives Damaged

Get in touch right away with your order number and photos of both the item and the packaging it came in. We might ask for a few more photos, or ask you to send the item back before we make a call. Damaged or incorrect items get replaced or refunded at our discretion, and when the mix-up is on us, we pick up the return shipping cost.

Starting a Return

Email us at returns@onlyvariants.com to get things moving. Return shipping is on the customer unless the return is happening because of an error on our end.

How Refunds Work

Refunds go back to the original payment method. Shipping and handling charges aren't refundable, except when we're the ones who sent something damaged, defective, or wrong. Once we've received and looked over the returned item, refunds are issued within 5 business days — from there, your bank sets how long it takes to actually post.

One More Thing

If something comes back to us in rough shape — well beyond what we'd expect from normal return shipping — we may send it back to you at your cost instead of issuing a refund. Basically: pack it the way you'd want to receive it.

Placing an order with OnlyVariants means you're agreeing to this policy. Questions? Email us at info@onlyvariants.com.